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Why Your Agent’s Communication Style Could Make or Break Your Home Sale



When you’re ready to list your home, you probably think about things like staging, pricing, and marketing—but here’s something sellers often overlook: how your listing agent communicates.

One of the most important things your agent will do while your home is on the market is answer their phone. On the other end could be a motivated buyer or a buyer’s agent trying to schedule a showing or get quick answers to important questions. If your agent misses the call and doesn’t respond quickly—especially in today’s market—you may have just lost that buyer.

As a buyer’s agent, I’ve seen this firsthand. I can’t tell you how many times I’ve tried to reach a listing agent with questions or to book a showing, only to be met with complete silence. It’s frustrating—and worse, it leaves my clients feeling like the seller might be difficult to work with. That lack of responsiveness doesn’t inspire confidence that, if we were to put in an offer, the transaction would be smooth.

The reality is that the days of homes selling in 48 hours for $100,000 over asking with waived inspections are mostly behind us. Our local market is shifting toward a more balanced playing field. That means sellers have to do everythingright to spark strong interest and create a bidding war. And that starts with the listing agent you choose—and their communication skills.

What You Should Ask Before You Hire a Listing Agent:
  • What’s your preferred communication style? (Call, text, email—how will they keep you updated?)
  • What are your work hours and days? (Do they answer calls after 5 p.m.? On weekends?)
  • How quickly do you respond to inquiries? (Minutes? Hours? Next day?)
  • How do you handle multiple buyer inquiries at once?
An agent who is responsive, organized, and proactive can make all the difference in the number of showings your home gets, the offers you receive, and ultimately, the price you sell for.

I’m always happy to share exactly how I communicate with my clients and other agents—because I know it’s one of my strengths. If you’re thinking about selling, I’d love to talk about how my approach can help your home stand out and sell for the best price possible.

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